Política de envío

SHIPPING POLICY

Below you will find the estimated delivery times for all our shipments:

  • Once an order is placed, we need 1-3 business days to process it. During the week, this usually takes one business day, but if you order on Friday evening or during the weekend, it may take slightly longer.
  • After processing, your order will be shipped, with an average delivery time of 8-12 business days.

 

We strive to make the ordering and delivery process as smooth as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and shipped.


Placing an Order:

The ordering process at Zenzaa Fashion is simple. First, go to the product page and add the desired item to your cart by clicking the black “Add to Cart” button. Make sure you have selected the correct variants. Once everything is correct, proceed to checkout by clicking “Proceed to Checkout.” On the information page, enter the correct address details and click “Continue to Shipping.” On the “Shipping” page, you can review your address details. Please note that every shipment is completely free of charge. Click “Continue to Payment” and select your preferred payment method. At Zenzaa Fashion, all payment options are SSL-encrypted, ensuring a secure payment environment. You can pay via credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click “Complete Order” and follow the instructions on the chosen payment page. If any issues arise, you can always contact us for assistance.


Shipping Costs:

We cover the shipping costs for every order. All our products are shipped 100% free, with no minimum order required.


Shipping Your Order:

Found the perfect outfit or accessory on our website? We aim to process and ship your order as quickly as possible. To maintain fair prices, we collect packages in larger quantities and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in helping us contribute to a better and healthier world.

We make every effort to ship your order as soon as possible.

If you want to ensure your order is shipped today, please contact us via email. Our service team will gladly advise you on the best solution.